Tuesday

3-9-2010 Info From Neato Robotics Customer Service

I just got a clarification of the warranty dates for the Neato.
*The one year warranty does reset every time Neato sends out a replacement.
*The 1 or 2 year extended warranty is added to this date
       -However the 90 day window to purchase the extended warranty ends 90 days after the original    purchase date.

Also, I noted in a previous post that the latex blades on the beater brush are fragile.  As it stands now, you have to order the whole metal beater bar for about $40 to repair a torn blade.  I am told that within a couple months the company will be selling replacement latex blades which are easily changed.  Neato did not have a price on this yet, but it will be a lot cheaper than buying the whole beater asembly.

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